Our operation is optimized to provide pro-active monitoring and maintenance for our customer's equipment ensuring highest availability for them. As needed, we provide quick and accurate remote and on-site support.
Our customers tell us they appreciate:
- Our excellent technical services allow them to concentrate on the key strengths of their business.
- Our range of "fixed cost" IT support services allow them to "fix" costs relating to IT
- Our range of services allow them to delegate different levels of responsibility for their IT systems to Smartech (as their business needs dictate).
“Smartech set up our new server and computers with hardly any interruption. We always receive very rapid response to a phone call or email. It is nice to finally have someone to support us with our technology issues. Our competitors have never worked better”
- Rafidah, Ipartnership Sdn Bhd
“Smartech has always been proactive in handling with our server & computer issues through their 24x7 monitoring systems. Smartech Managed IT Services has improved our business productivity and it is fixed monthly fee”
- Ms. Tan Pei Pei, Porite Malaysia Sdn Bhd